Shipping policy

Shipping Policy

Processing Time

Orders are typically processed and shipped within 1-3 business days of purchase. Orders placed on weekends or holidays will be processed the next business day.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout. Estimated delivery times vary by shipping method and destination and are provided as estimates only; actual delivery times may vary due to carrier delays outside our control.

Order Tracking

Once your order has shipped, you will receive a confirmation email with tracking information so you can follow your package's progress.

Shipping Restrictions

Because our products are fragrances (which may be classified as flammable/hazardous materials for transport), certain shipping methods, carriers, or destinations may have restrictions. We currently ship within the United States; please contact us at info@texscentco.com if you have questions about shipping to a specific location.

Lost or Stolen Packages

TexScent Co is not responsible for lost or stolen packages confirmed to be delivered to the address provided at checkout. If your tracking shows delivered but you haven't received your order, please contact the carrier first, then reach out to us and we'll do our best to help.